hf77 Terms & Conditions

1. General Provisions & Definitions

The following terms used in these Terms & Conditions have specific meanings as described below. hf77 refers to the organisation operating this platform, including its website, mobile application, and all associated digital services. "User" or "Member" means any individual who has created a registered account on hf77 or is using the platform's services.

"Services" refers to all betting, casino gaming, sports betting, slot games, and other entertainment features provided by hf77. "Account Balance" means the amount of funds currently held in a user's profile. "Bonus Funds" refers to additional funds awarded under promotions, which carry their own wagering requirements.

These Terms are available in both English and Bengali. In the event of a conflict between the two versions, the Bengali version shall take precedence. hf77 reserves the right to amend these Terms at any time without prior notice, though users will be notified of significant changes where possible.

2. Account Registration & Eligibility

2.1 Age Limit & Eligibility Requirements

To open an account on hf77, applicants must meet the following requirements:

• Age: The applicant must be at least 21 years old.
• Identity: The applicant must provide accurate and genuine personal information.
• Single Account: Each individual may operate only one account.
• Legal Capacity: The applicant must have the legal capacity to enter into a binding agreement.
• Playing for Yourself: Users may not place bets on behalf of any other person.

2.2 Account Verification

hf77 reserves the right to verify a user's identity at any time. A national identity card, passport, or other government-issued identification document may be requested for this purpose. Withdrawal requests may be delayed until verification is complete.

3. Account Security & Responsibility

It is your responsibility to keep your hf77 account password and login details completely confidential. You should not share this information with any third party. If any unauthorised access to your account occurs, notify the hf77 support team immediately.

• Use a strong and unique password that has not been used on any other site.
• Exercise caution when logging in over public Wi-Fi.
• Always log out of unused sessions.
• Contact support immediately if you notice any suspicious activity.

hf77 will never ask for your login details via email or phone. Stay alert to phishing attempts. You are responsible for all activity carried out through your account, unless it is proven to have resulted from unauthorised access.

4. Deposit & Withdrawal Policy

4.1 Deposit Terms

The following methods can be used to deposit funds on hf77: bKash, Nagad, Rocket, Upay and bank transfer (e.g. Dutch-Bangla Bank, BRAC Bank, Islami Bank). The minimum deposit amount is ৳500 (per method).

Deposited funds are generally credited to the account instantly. If there is a delay for any reason, please contact the support team. No additional charge is applied for processing deposits, though the mobile banking method's own transaction fee may apply.

4.2 Withdrawal Terms

The minimum withdrawal amount is ৳1,000. Withdrawal requests are generally processed within 10 to 45 minutes. Funds are paid out via the same method used for the deposit.

• The account must be fully verified before a withdrawal request can be made.
• Bonus funds cannot be withdrawn until the wagering requirements have been met.
• Withdrawals may be delayed or suspended in the case of unusual or suspicious activity.
• The withdrawal account and the deposit account must be in the same person's name.

5. Bonus & Promotion Terms

5.1 Welcome Bonus

hf77 offers a welcome bonus for new members. A 100% bonus on the first deposit is provided up to a maximum of ৳5,000.

• Example 1: Deposit ৳1,000 and receive ৳1,000 bonus — total balance ৳2,000.
• Example 2: Deposit ৳12,000 and receive a maximum bonus of ৳5,000 — total balance ৳17,000.

5.2 Wagering Requirements

Each bonus comes with a 10x wagering requirement. The wagering calculation applies only to the bonus amount (not to the deposit plus bonus).

5.3 General Bonus Terms

• Each user may receive the welcome bonus only once.
• Bonuses may not be transferred or cashed out until wagering is complete.
• hf77 reserves the right to change, suspend, or cancel any bonus offer at any time.
• In any dispute relating to bonuses, hf77's decision will be considered final.
• If an attempt is made to claim bonuses from multiple accounts, both accounts will be closed.

6. Betting & Gaming Rules

All betting and gaming activity on hf77 is conducted in a fair and transparent environment. In line with fair play principles, the outcome of all games is determined through Random Number Generator (RNG) technology.

6.1 Betting Rules

• A bet once confirmed cannot be changed.
• If a bet is cancelled due to a technical error, the full bet amount will be refunded.
• No bets will be accepted after results have been announced.
• Maximum and minimum bet limits may vary by game and are subject to change at any time.

6.2 Game Cancellation Policy

If any game or sports event is cancelled, the full bet amount for that wager will be refunded. In the event of a disconnection during a live casino game, the result will be determined based on the last saved state.

7. Prohibited Activities

The following activities are strictly prohibited on hf77. If any such activity is detected, the account will be permanently closed and all balances may be forfeited:

• Fraud: False identity, fraudulent financial transactions, or any deceptive activity.
• Money Laundering: Attempting to clean funds from illegal sources through the platform.
• Bonus Abuse: Using multiple accounts or false information to obtain bonus benefits.
• Collusion Betting: Attempting to influence outcomes by colluding with other users.
• Platform Hacking: Exploiting software vulnerabilities or using bots to gain an unfair advantage.
• Assisting Minors in Creating Accounts: Helping anyone under the age of 21 to use the platform.

8. Responsible Gaming

hf77 places the highest importance on responsible gaming. Our platform is intended for entertainment purposes only. Gambling addiction is a serious problem, and we are committed to actively helping address it.

• Only wager an amount whose loss would have no impact on your daily life.
• Set daily, weekly, or monthly spending limits and stick to them.
• Do not bet out of emotion or to recover losses.
• If you feel that gaming is getting out of your control, contact us immediately.

hf77 offers a self-exclusion (voluntary account restriction) feature. For more details, please visit our Responsible Gaming page.

9. Privacy & Data Protection

hf77 uses industry-leading SSL encryption technology to protect your personal information. Your data is not sold or shared with any third party, though cooperation with authorities may be required in cases of legal obligation.

For full details on what information we collect, how we use it, and your rights, please read our Privacy Policy page.

10. Intellectual Property Rights

All content on the hf77 website and platform — including logos, designs, text, graphics, software, and other materials — is the intellectual property of hf77. Copying, distributing, modifying, or using this content for commercial purposes without written permission is strictly prohibited.

• Viewing and reading content in limited amounts for personal use is permitted.
• Content from third-party game providers is protected under their own intellectual property policies.
• hf77's trademarks or brand name may not be used without authorisation.

11. Limitation of Liability

hf77 will not be held liable for the following:

• Loss caused by internet disconnection or technical failure.
• Issues arising from third-party game providers.
• Financial loss resulting from unauthorised access caused by a user's own negligence.
• Service interruption due to unforeseen events or force majeure.
• Financial loss resulting from a user's own gaming decisions.

hf77 always strives to keep the platform running smoothly and securely, but it is not possible to guarantee completely uninterrupted service. Service may be temporarily suspended for maintenance.

12. Changes to Terms & Termination

12.1 Changes to Terms

hf77 reserves the right to amend these terms at any time. A notice will be posted on the site for important changes. Continued use of the platform after any changes will be considered acceptance of the new terms.

12.2 Account Closure

Users may request account closure through the support team. In such cases, a verification process must be completed before any balance is paid out. hf77 reserves the right to close any account due to a breach of terms.

12.3 Dispute Resolution

If any dispute arises, please contact the hf77 support team first. Our support team is available 24/7 to assist in both Bengali and English. Submit your issue via live chat or email — we will try to resolve it as quickly as possible.